Frequently asked questions

What is Proof Me Hard?

Proof Me Hard is local-first desktop software for searching, organizing, and exporting authorized personal records, message backups, media, Capture uploads, and official platform exports from one private library.

Does Proof Me Hard recover deleted messages?

Proof Me Hard can surface deleted, edited, or unsent indicators only when the source backup or platform export preserved that information. It cannot create records that the source did not keep.

Do I need to jailbreak a phone?

No. Proof Me Hard is designed around authorized backups, official exports, local desktop data, Capture uploads, and cloud restores. It does not require jailbreaking devices.

Does Proof Me Hard modify my phone?

Proof Me Hard is designed to work from authorized backups, exports, Capture uploads, local desktop data, and cloud restores. It does not jailbreak phones or modify phone operating systems as part of those workflows.

Where does my data go?

Your working library stays on your computer by default. Optional cloud backup is encrypted on your device before upload, and Proof Me Hard does not receive the vault password or encryption keys.

Why do some Apple backup imports require macOS?

Some Apple backup and local Messages workflows depend on macOS file locations, permissions, and data formats. Windows can review supported exports, Capture packages, and cloud restores, but direct Apple backup or Mac Messages workflows may require a Mac.

Which computers are supported?

Proof Me Hard supports macOS 12 Monterey or later on Intel and Apple Silicon Macs, and Windows 10 or Windows 11 on x64 hardware.

Can I use it during the free trial?

The trial is built to let users see the product and confirm it is useful before paying. Some images, messages, or full-access actions may stay limited until the annual subscription is active.

What is included in the annual subscription?

The regular annual plan includes Proof Me Hard desktop access and 200 GB of encrypted cloud storage. Additional storage packs and extra computer add-ons are sold separately.

Can I cancel before I am charged?

Yes. If you are in a trial, use the billing area to cancel before the trial converts. Keep the cancellation confirmation for your records and contact support if the billing state does not match what you see in the app.

What if I lose my vault password?

Proof Me Hard cannot recover or decrypt encrypted cloud backups without the vault password. Keep the vault password somewhere safe before relying on encrypted cloud backup for restore.

Can Proof Me Hard help with legal evidence?

It can help organize and export authorized records with source context, but admissibility depends on jurisdiction, collection process, chain of custody, and how evidence is presented.