IMPORTANT: These Terms contain a binding arbitration agreement, class action waiver, data recovery disclaimers, and provisions regarding authorized use of forensic tools under federal and state law. Please read the entire document carefully before accepting.
1. Acceptance of Terms and Electronic Consent
By accessing or using Proof Me Hard! ("Service"), operated by Proof Me LLC ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, our Refund Policy, and our Acceptable Use Policy, each of which is incorporated into these Terms by reference. If you do not agree to all of these terms, you may not access or use our services.
These Terms constitute a legally binding agreement between you and Proof Me LLC, the legal entity that owns and operates the "Proof Me Hard!" brand and Service. By clicking "I Accept," creating an account, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Electronic Consent (E-SIGN Act)
By clicking "I Accept," creating an account, or using the Service, you consent to transact with us electronically pursuant to the Electronic Signatures in Global and National Commerce Act (15 U.S.C. § 7001 et seq.) and the Uniform Electronic Transactions Act (UETA). You acknowledge that your electronic acceptance constitutes your signature with the same legal force and effect as a handwritten signature.
You consent to receive all agreements, notices, disclosures, and other communications from us electronically, including via email or through postings on our website. You have the right to receive a paper copy of these Terms or to withdraw your consent to electronic communications at any time by contacting us at [email protected]. Withdrawal of consent may result in termination of your account, as our Service requires electronic communication. Withdrawal of consent will not affect the legality of any electronic communications provided prior to your withdrawal.
We recommend that you print or save a copy of these Terms for your records. The current version is always available at https://proofmehard.com/terms. We maintain a timestamped, cryptographically hashed record of each version of these Terms and of your acceptance.
Customer Support SMS and Phone Communications
If you text us, call us, or provide your phone number and ask us to respond by SMS or phone, you consent to receive customer-support communications from Proof Me Hard! at the phone number you provided. These communications may include one-to-one support replies, account assistance, billing help, verification help, and technical troubleshooting. Customer-support SMS is not a marketing program, and consent to receive SMS is not a condition of purchase.
Message and data rates may apply. Message frequency varies. You can reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to opt out of support SMS, and HELP or INFO for help. You can also contact [email protected]. You represent that you are the subscriber or customary user of any phone number you provide and that you are authorized to receive messages at that number.
SMS, phone, and telemarketing rules can vary by federal, state, carrier, and industry program requirements. We reserve the right to limit, suspend, or discontinue SMS or phone support if required for compliance, abuse prevention, carrier requirements, or operational reasons.
2. Service Description
Proof Me Hard! provides proprietary forensic research software designed to analyze device backup data and official messaging platform data exports. Currently supported platforms include iMessage, WhatsApp, Telegram, Facebook Messenger, Instagram, Skype, TikTok, and Snapchat. The Service has two components:
- Desktop application: where all data analysis and viewing occurs, locally on your own computer; and
- Web application: which provides account management, billing, downloads, and optional encrypted cloud storage. The web application does not display, and our servers never receive, your message data in readable form.
Our Service is intended exclusively for lawful purposes including, but not limited to:
- Reviewing, preserving, and organizing your own message data from your own device backups and messaging app exports
- Legal evidence gathering and litigation support with proper authorization
- Parental monitoring of minor children's devices owned by the parent or guardian
- Court-ordered or attorney-supervised data review and preservation in connection with legal proceedings
- Personal data archival and organization
- Compliance and audit purposes
The Service is provided on a subscription basis as described in Section 13 (Subscription and Billing).
3. Zero-Knowledge Architecture
We cannot decrypt your vault data. We do not possess the technical means to access readable encrypted cloud content without your vault credentials.
Our platform is built on a true zero-knowledge encryption architecture. This means:
- All data uploaded to our cloud storage is encrypted on your device using AES-256-GCM authenticated encryption before transmission. Encryption and decryption occur entirely on your local device, never on our servers. Our servers store only ciphertext, initialization vectors, and file sizes.
- Your encryption keys are derived from your vault password on your device using the Argon2id memory-hard key derivation function and exist exclusively on your device. We never receive, transmit, store, or have access to your encryption keys or your vault password. Our servers store only a salt, Argon2 parameters, a key-verification hash, and, where configured by the client, an encrypted recovery-key record that we cannot decrypt.
- We cannot access, read, view, decrypt, or otherwise obtain your personal data, messages, attachments, contacts, or any content you process or store through our Service.
- Even if compelled by court order, subpoena, warrant, national security letter, or any other legal process, we cannot provide access to your encrypted data because we do not possess the technical means to decrypt it. We can only confirm that encrypted data exists; we cannot reveal its contents. See our Law Enforcement & Legal Process Policy for details on how we handle legal process.
- Our desktop application processes your message data locally on your computer. Message content, conversations, and attachments are displayed only within the desktop application on your machine and are never transmitted to our servers in unencrypted form.
You are solely responsible for maintaining the security of your vault password, any recovery material the product explicitly gives you, device access, and account credentials. If you lose the credentials needed to decrypt your vault, we cannot recover your encrypted data.
4. Data Recovery Disclaimer
NO GUARANTEED RECOVERY OUTCOMES. We cannot and do not guarantee that any specific messages, images, attachments, or other data will be recoverable from any device or backup.
THE COMPANY DOES NOT WARRANT, GUARANTEE, OR REPRESENT THAT: (A) THE SOFTWARE WILL RECOVER ANY SPECIFIC MESSAGES, IMAGES, ATTACHMENTS, OR OTHER DATA; (B) DATA RECOVERY RESULTS WILL BE COMPLETE, ACCURATE, OR COMPREHENSIVE; (C) ALL DELETED, EDITED, OR UNSENT MESSAGES WILL BE RECOVERABLE; (D) ANY PARTICULAR DATA WILL EXIST IN ANY PARTICULAR DEVICE BACKUP; OR (E) THE SOFTWARE WILL MEET YOUR EXPECTATIONS REGARDING WHAT DATA IS RECOVERABLE.
DATA RECOVERY OUTCOMES DEPEND ON NUMEROUS FACTORS ENTIRELY OUTSIDE THE COMPANY'S CONTROL, INCLUDING BUT NOT LIMITED TO:
- THE USER'S iCLOUD SYNC SETTINGS AND CONFIGURATION
- WHETHER "MESSAGES IN iCLOUD" WAS ENABLED OR DISABLED ON THE DEVICE
- BACKUP FREQUENCY, COMPLETENESS, AND TIMING
- THE iOS VERSION AND DEVICE CONFIGURATION AT THE TIME OF BACKUP
- TIME ELAPSED SINCE DATA DELETION OR MODIFICATION
- WHETHER THE DEVICE OWNER OR OPERATING SYSTEM HAS OVERWRITTEN THE RELEVANT DATA
- APPLE'S PROPRIETARY DATA STORAGE AND SYNC MECHANISMS, WHICH MAY CHANGE WITHOUT NOTICE
- WHETHER THE ORIGINAL BACKUP WAS ENCRYPTED AND WHETHER THE USER HAS THE BACKUP PASSWORD
YOU ACKNOWLEDGE AND AGREE THAT DISSATISFACTION WITH DATA RECOVERY RESULTS DOES NOT CONSTITUTE A BASIS FOR A REFUND, CHARGEBACK, OR ANY CLAIM AGAINST THE COMPANY. BY SUBSCRIBING TO THE SERVICE, YOU ACCEPT THE INHERENT UNCERTAINTY OF DATA RECOVERY AND ASSUME ALL RISK RELATED TO THE OUTCOME.
5. Authorized Use and Legal Compliance
FEDERAL LAW NOTICE: Unauthorized access to another person's electronic communications may violate the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and the Electronic Communications Privacy Act (18 U.S.C. §§ 2510-2522 and §§ 2701-2713), carrying penalties of up to 5 years imprisonment and $250,000 in fines, in addition to civil liability.
5.1 Authorization Requirement
You represent and warrant that you will use this Software only to access data from devices and backups that you own or for which you have obtained explicit, lawful authorization from the device owner. You must have a legal right to access any data you process through our Service. Acceptable forms of authorization include:
- You are the owner of the device from which the backup was created
- You are the original sender or recipient of the communications being reviewed
- You have explicit written consent from the device owner
- You are a parent or legal guardian accessing a minor child's device that you own
- You have a valid court order, subpoena, or other legal process authorizing access
- You are an attorney or authorized agent acting under proper legal authority with documented authorization
5.2 Federal Law Compliance
Computer Fraud and Abuse Act (CFAA): Accessing a computer, device, or backup without authorization or in excess of authorized access may violate 18 U.S.C. § 1030. You agree not to use this Software in any manner that would violate the CFAA.
Electronic Communications Privacy Act (ECPA) and Stored Communications Act (SCA): Accessing stored electronic communications without authorization may violate 18 U.S.C. §§ 2510-2522 and §§ 2701-2713. You acknowledge that electronic communications, including text messages and iMessages, may be protected under these statutes. You agree to use this Software only in compliance with all applicable federal electronic communications privacy laws.
5.3 State Law Compliance
Laws governing the access, interception, and use of electronic communications vary significantly by state. Eleven states require all-party consent for the interception of communications, including California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Montana, New Hampshire, Oregon, Pennsylvania, and Washington. Additional states have specific statutes governing access to stored electronic data, computer fraud, and digital privacy.
YOU ARE SOLELY RESPONSIBLE FOR UNDERSTANDING AND COMPLYING WITH THE LAWS OF YOUR STATE AND ANY STATE IN WHICH THE DEVICE OWNER OR COMMUNICATION PARTICIPANTS RESIDE. THE COMPANY MAKES NO REPRESENTATION THAT USE OF THIS SOFTWARE IS LAWFUL IN YOUR JURISDICTION FOR YOUR INTENDED PURPOSE. WE STRONGLY RECOMMEND CONSULTING WITH A LICENSED ATTORNEY IN YOUR JURISDICTION BEFORE USING THIS SOFTWARE TO ACCESS DATA YOU DID NOT CREATE.
5.4 Acceptable Use Policy
Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference and describes prohibited uses of the Service in detail, including (without limitation) unauthorized access to another person's data, covert surveillance of adults, stalking or harassment, intimate partner surveillance, and interference with the Service. Violation of the Acceptable Use Policy is a material breach of these Terms and may result in immediate suspension or termination of your account without refund.
6. Third-Party Marketing, Affiliates, and Publishers
The Company may engage third-party affiliates, publishers, advertising networks, and marketing partners ("Marketing Partners") to promote the Service. You acknowledge and agree to the following:
6.1 No Endorsement of Third-Party Claims
THE COMPANY DOES NOT CONTROL, ENDORSE, OR ASSUME RESPONSIBILITY FOR ANY MARKETING MATERIALS, ADVERTISEMENTS, CLAIMS, REPRESENTATIONS, OR CONTENT CREATED BY MARKETING PARTNERS. While we vet our Marketing Partners and require compliance with applicable laws and our brand guidelines, we cannot review, approve, or monitor every advertisement, social media post, blog post, video, email, or other marketing material created by third parties on our behalf.
6.2 Disclaimer of Third-Party Marketing Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY CLAIMS, DAMAGES, LOSSES, OR LIABILITIES ARISING FROM OR RELATED TO:
- ANY REPRESENTATION, PROMISE, GUARANTEE, OR CLAIM MADE BY A MARKETING PARTNER THAT WAS NOT EXPRESSLY AUTHORIZED IN WRITING BY THE COMPANY
- ANY MISLEADING, INACCURATE, OR DECEPTIVE ADVERTISING CREATED BY A MARKETING PARTNER
- ANY MARKETING MATERIAL THAT SUGGESTS OR IMPLIES GUARANTEED DATA RECOVERY OUTCOMES
- ANY MARKETING MATERIAL THAT SUGGESTS OR IMPLIES THE SOFTWARE CAN BE USED FOR UNAUTHORIZED SURVEILLANCE OR MONITORING
- ANY PURCHASE DECISION YOU MADE BASED ON CLAIMS FROM A MARKETING PARTNER RATHER THAN FROM THE COMPANY'S OFFICIAL WEBSITE OR DOCUMENTATION
The only representations the Company stands behind are those published on our official website at proofmehard.com and in our official documentation. If you believe a Marketing Partner has made a false or misleading claim about our Service, please report it to [email protected] so we can take appropriate action.
6.3 Affiliate Disclosure
Some individuals and organizations that refer you to our Service may receive compensation for doing so. These Marketing Partners are required by the Federal Trade Commission's Endorsement Guides (16 CFR Part 255) to disclose their material connection to the Company. If you were referred to our Service by a Marketing Partner, you may have been exposed to compensated promotion.
7. Data Ownership and Responsibility
Your Data: You retain full ownership of all data you upload, process, or generate using our Service. We claim no ownership rights over your content. Due to our zero-knowledge architecture, we have no ability to access, view, or use your encrypted data for any purpose.
Your Responsibility: You are solely responsible for:
- Ensuring you have the legal right and proper authorization to access and analyze any data you process through our Service
- Compliance with all applicable local, state, federal, and international laws, regulations, and third-party rights
- The accuracy, quality, and legality of your data and how you use the results
- Any consequences arising from your use of the Service, including any legal claims by third parties
- Maintaining the security of your vault password, any recovery material the product explicitly gives you, account credentials, and device access
We make no representations about the legality of your specific use case. You acknowledge that laws vary by jurisdiction and you are responsible for consulting with legal counsel regarding your particular situation.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNTS ACTUALLY PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM
- WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES
- WE SHALL NOT BE LIABLE FOR LOSS OF DATA, PROFITS, REVENUE, GOODWILL, OR BUSINESS OPPORTUNITIES
- WE SHALL NOT BE LIABLE FOR ANY THIRD-PARTY CLAIMS ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO CLAIMS BY INDIVIDUALS WHOSE DATA YOU ACCESSED USING THE SERVICE
- WE ARE NOT RESPONSIBLE FOR THE ACCURACY, LEGALITY, COMPLETENESS, OR ADMISSIBILITY OF ANY EVIDENCE OR REPORTS YOU GENERATE USING THE SERVICE
- WE ARE NOT RESPONSIBLE FOR ANY DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR DATA
- WE ARE NOT RESPONSIBLE FOR DATA RECOVERY OUTCOMES, INCLUDING THE ABSENCE, INCOMPLETENESS, OR INACCURACY OF RECOVERED DATA
- WE ARE NOT LIABLE FOR ANY CLAIMS, DAMAGES, OR LOSSES ARISING FROM REPRESENTATIONS MADE BY THIRD-PARTY MARKETING PARTNERS, AFFILIATES, OR PUBLISHERS
- WE ARE NOT LIABLE FOR ANY MISUSE OF THE SOFTWARE BY YOU OR ANY THIRD PARTY, INCLUDING USE THAT VIOLATES APPLICABLE LAW OR THE RIGHTS OF OTHERS
These limitations apply regardless of the legal theory upon which the claim is based, whether we have been advised of the possibility of such damages, and whether any remedy fails of its essential purpose.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY, COMPLETENESS, OR RELIABILITY OF DATA RECOVERY RESULTS
- UNINTERRUPTED OR ERROR-FREE OPERATION
- SECURITY OF YOUR DATA OR ACCOUNT
- COMPATIBILITY WITH ANY PARTICULAR DEVICE, iOS VERSION, OR BACKUP CONFIGURATION
WE DO NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (B) THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (C) THE SERVICE WILL RECOVER ANY PARTICULAR DATA; (D) ANY DATA RECOVERED WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR PURPOSE, INCLUDING USE AS LEGAL EVIDENCE; (E) THE SERVICE WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; OR (F) THE RESULTS OF USING THE SERVICE WILL BE SATISFACTORY TO YOU.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU, AND THE COMPANY'S LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
10. Binding Arbitration Agreement
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
You and Proof Me LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, the Refund Policy, the Acceptable Use Policy, the Service, or the relationship between you and us (collectively, "Disputes") shall be resolved exclusively through FINAL AND BINDING ARBITRATION, rather than in court.
Arbitration Rules: The arbitration shall be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes.
Location: The arbitration shall take place in Sheridan County, Wyoming, unless the parties agree otherwise.
Arbitrator Authority: The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement.
Finality: The arbitrator's award shall be final and binding, and judgment on the award may be entered in any court having jurisdiction.
No Jury Trial: BY AGREEING TO ARBITRATION, YOU AND PROOF ME LLC ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY.
11. Class Action Waiver
YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
All claims and disputes must be brought in your individual capacity, and not as a plaintiff or class member in any purported class action, collective action, private attorney general action, or other representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
If this class action waiver is found to be unenforceable, then the entirety of the arbitration agreement shall be null and void, but the remaining Terms shall remain in effect.
12. Indemnification
You agree to indemnify, defend, and hold harmless Proof Me LLC, its officers, directors, employees, contractors, agents, licensors, service providers, subcontractors, suppliers, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to reasonable attorneys' fees and court costs) arising from or related to:
- Your use of and access to the Service
- Your violation of any term of these Terms or the Acceptable Use Policy
- Your violation of any third-party right, including any intellectual property, privacy, or property right
- Any claim that your use of the Service caused damage to a third party
- Any data, content, or materials you upload, process, or transmit through the Service
- Your violation of any applicable law, regulation, or court order
- Any unauthorized access to another person's communications, data, or device backups using the Service
- Any violation of the Computer Fraud and Abuse Act, the Electronic Communications Privacy Act, or any state electronic communications or computer fraud statute in connection with your use of the Service
- Any invasion of privacy, intrusion upon seclusion, or other tort claim brought by a third party whose data you accessed, viewed, or recovered using the Service
- Any claim arising from your failure to obtain proper authorization before accessing data through the Service
This indemnification obligation will survive the termination of these Terms and your use of the Service.
13. Subscription and Billing
Subscription Plan: The Service is offered as a single annual subscription plan ("Proof Me Hard"), currently priced at $79 per year, which includes full access to the desktop application, 200 GB of encrypted cloud storage, and activation on up to two (2) computers. Optional additional encrypted cloud storage packs and authorized-computer slots are available as annual add-on subscription items billed on the same annual cycle as your plan. Current pricing is always displayed at checkout before you purchase.
Recurring Billing: By subscribing to the Service, you authorize us (or, where applicable, the authorized merchant of record described below) to charge your payment method on a recurring annual basis until you cancel.
Auto-Renewal: Your subscription will automatically renew at the end of each annual billing period unless you cancel before the renewal date. For direct Stripe subscriptions, we send renewal reminder emails approximately seven (7) days and one (1) day before each annual renewal charge. Merchant-of-record purchases may use that platform's own reminder process.
Price Changes: We reserve the right to change our prices. We will provide at least thirty (30) days' notice before any price increase takes effect for existing subscribers.
Failed Payments: If payment fails, we may suspend or terminate your access to the Service. You remain responsible for any uncollected amounts.
Cancellation: You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current annual billing period, and you retain access until then. No refunds are provided for partial billing periods, except as described in our Refund Policy.
Billing Charge Concerns: If you believe an initial annual charge or annual renewal charge was made in error, you must contact [email protected] within three (3) calendar days of the charge. Late requests may be denied. This window does not create a general right to a refund, and all refund requests remain subject to our Refund Policy.
Desktop License Lease and Offline Use: The desktop application periodically validates your entitlement and receives a signed, time-limited license lease. While a valid paid lease remains active, the desktop application may continue working for a limited offline period (currently up to seventy-two (72) hours) so legitimate users are not stranded during a temporary connection issue. After the lease expires, or after cancellation, chargeback, refund, failed payment, account termination, or computer deactivation prevents renewal, the desktop application may reduce to a limited local preview and block paid actions such as new imports, exports, cloud sync, AI indexing, and additional-computer activation until entitlement is restored.
13.1 Purchases Through Authorized Resellers (Merchants of Record)
The Service may also be sold through authorized third-party platforms acting as the merchant of record for your purchase (for example, ClickBank, JVZoo, CartPanda, or 2Checkout). When you purchase through such a platform:
- The platform — not Proof Me LLC — is the seller of record for your transaction and processes your payment
- Billing, renewals, refunds, and payment disputes for that purchase are governed by the platform's own terms and refund policy
- Your use of the Service itself remains governed by these Terms, the Privacy Policy, and the Acceptable Use Policy
If you are unsure who your seller of record is, check your purchase receipt or contact [email protected].
14. Trial Previews
We may offer trial-preview periods through specific promotional offers. Trials are not available on every purchase path. Trial previews may provide limited local access so you can confirm the Service works with your own data before your first charge. The following terms apply to all trial previews:
Payment Method Required: Trials require a valid payment method on file at signup. Your payment method may be authorized (but not charged) to verify it is valid.
Trial Duration and Conversion: The duration of the trial (typically seven (7) days) is stated at the time of signup. If you do not cancel before the trial ends, your subscription begins automatically and your payment method will be charged the annual subscription price disclosed at signup. For direct Stripe trials, we send a reminder email before your trial ends.
Cancellation During Trial: You may cancel at any time during the trial through your account settings, in which case you will not be charged.
Availability: The Company reserves the right to modify trial duration, eligibility, and availability at any time without prior notice, and to limit trials to one per customer. The terms disclosed at the time of your signup control your specific trial.
15. Refund Policy
The Service is a digital product delivered electronically with immediate access upon purchase. All sales are final, subject only to the limited exceptions in our Refund Policy, which is incorporated into these Terms by reference. In summary:
- 7-Day Technical Guarantee: If a genuine technical issue prevents you from using the Service and our support team cannot resolve it, you may request a refund within seven (7) days of purchase.
- Billing Charge Window: Concerns about an initial annual charge or annual renewal charge must be submitted within three (3) calendar days of the charge.
- Request Process: Refund requests must be submitted to [email protected] within the applicable timeframe.
- No Recovery-Based Refunds: Dissatisfaction with data recovery outcomes (including the absence, incompleteness, or type of data recovered) does not constitute grounds for a refund, as these outcomes depend on factors entirely outside the Company's control as described in Section 4.
- Merchant-of-Record Purchases: If you purchased through an authorized reseller platform (Section 13.1), that platform's refund policy governs your purchase and refund requests must be directed to that platform.
- Chargebacks: Filing a chargeback or payment dispute without first contacting our support team constitutes a material breach of these Terms and may result in immediate account termination, collection action, and reporting to fraud prevention databases.
16. Account Termination
By Us: We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:
- Breach of these Terms or the Acceptable Use Policy
- Fraudulent or illegal activity
- Use of the Service for unauthorized surveillance or access to another person's data
- Non-payment of fees
- At our sole discretion for any reason
Effect of Termination: Upon termination, your right to use the Service ceases immediately. Server-side services, cloud sync, license renewal, exports, new imports, and other paid actions may stop immediately. The desktop application may continue to show only a limited local preview of data already stored on your computer, but this does not grant any continuing right to use paid features. We may, at our discretion, delete your account data within a reasonable time after termination. Due to our zero-knowledge architecture, we cannot access or return your encrypted cloud data — you are responsible for maintaining your own copies and encryption credentials.
Survival: Sections relating to intellectual property, limitation of liability, disclaimer of warranties, data recovery disclaimer, indemnification, arbitration, and governing law shall survive termination.
17. Intellectual Property
The Service, including all software, algorithms, interfaces, designs, documentation, and content (excluding your data), is owned by Proof Me LLC and is protected by copyright, trademark, patent, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose during your subscription period. You may not:
- Copy, modify, or distribute the Service
- Reverse engineer, decompile, or disassemble any part of the Service
- Remove any proprietary notices or labels
- Use the Service to develop competing products
- Sublicense, lease, or rent the Service to any third party
No Circumvention
The Software does not circumvent, bypass, or disable any technological protection measure, digital rights management system, or access control as defined by the Digital Millennium Copyright Act (17 U.S.C. § 1201). The Software reads data from locally accessible backup files. Data reviewed or exported using this Software may be subject to copyright or other intellectual property protections, and you agree to use that data only in accordance with applicable laws.
18. Trademarks and Third-Party Services
The following third-party trademarks, service marks, and trade names are referenced in our Service solely for purposes of compatibility identification and interoperability description:
- Apple Inc.: iPhone, iMessage, iOS, macOS, iTunes, Finder, iCloud, Apple Silicon
- Meta Platforms, Inc.: WhatsApp, Instagram, Facebook Messenger
- Signal Technology Foundation: Signal
- Telegram FZ-LLC: Telegram
- Snap Inc.: Snapchat
- ByteDance Ltd.: TikTok
- Microsoft Corporation: Skype
All trademarks, service marks, and trade names are the property of their respective owners.
No Affiliation, Endorsement, or Sponsorship: Proof Me LLC is not affiliated with, endorsed by, sponsored by, or in any way officially connected with any of the companies listed above. References to third-party products and services are made solely for the purpose of identifying the platforms with which our software is compatible or interoperable. No claim of ownership or official relationship is made or implied.
The use of any third-party trademark does not imply that the trademark holder has authorized, sponsored, or endorsed our Service, or that any affiliation exists between Proof Me LLC and the trademark holder.
19. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.
Subject to the arbitration agreement above, any legal action or proceeding relating to these Terms shall be brought exclusively in the state or federal courts located in Sheridan County, Wyoming, and you consent to the personal jurisdiction of such courts.
20. Severability
If any provision of these Terms is held to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
21. Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy, and Acceptable Use Policy, constitute the entire agreement between you and Proof Me LLC concerning the Service and supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written.
22. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Proof Me LLC.
23. Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
24. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date and version number. For material changes affecting your rights under these Terms, we will provide at least thirty (30) days' notice via email or prominent notice within the Service. Your continued use of the Service after such modifications constitutes acceptance of the revised Terms. We may also ask you to expressly re-accept a new version of these Terms.
25. Contact Information
If you have any questions about these Terms, please contact us:
Proof Me LLC30 N Gould St STE R
Sheridan, WY 82801
Email: [email protected]
By using Proof Me Hard!, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including the binding arbitration agreement, class action waiver, data recovery disclaimer, and all provisions regarding authorized use.