Proof Me Hard Support
Verify installer
Use this page before running a desktop installer or when macOS, Windows, a browser, or company device policy shows a warning.
Use only the official download path
Download Proof Me Hard only from the signed-in proofmehard.com download page. Do not run installers from email attachments, chat messages, file-sharing links, social media, ads, or third-party download sites.
macOS
macOS may show first-open, Gatekeeper, permissions, or administrator prompts for a newly installed desktop app. Continue only when the app came from the official download page.
Windows
Windows SmartScreen or company policy may warn on new or beta installers. Confirm the download source before choosing any run-anyway path.
Verification checklist
These checks help distinguish expected operating-system prompts from a suspicious installer source.
Check the source
Use the signed-in download page at proofmehard.com. A valid support email may link you to that page, but should not attach a desktop installer.
Check the filename
Confirm the downloaded file matches the platform you selected. Do not run renamed installers or files copied from another website.
Read the warning
The exact warning text matters. A normal first-open prompt is different from a damaged file, unknown publisher mismatch, malware warning, or blocked administrator policy.
Download a fresh copy
If the browser or operating system reports a damaged, incomplete, or blocked file, delete it and download a fresh copy from the signed-in download page.
When to stop and contact support
Do not continue through security prompts when the source, filename, publisher text, or warning does not match what you expected.
Send these details
- Operating system and version
- Installer filename
- Where the file was downloaded from
- Exact warning text or screenshot
- Whether this is a public release or Windows beta build
- Whether a company-managed device policy blocked the install
Contact support before running anything that looks unfamiliar.