Updated 2026-06-23
macOS
Install/open problems
Check the basics
- 1 Confirm the Mac is running macOS 12 Monterey or later.
- 2 Confirm the app was downloaded from the signed-in Proof Me Hard download page.
- 3 Move the app to Applications if you opened it from the disk image.
- 4 Restart the Mac if macOS is still holding an old installer state.
If macOS shows a warning
Only continue when the app came from proofmehard.com. Do not run installers from email attachments or third-party download sites.
- 1 Capture a screenshot of the exact warning.
- 2 Confirm the installer filename and app version if visible.
- 3 Contact support if the warning does not match the expected macOS first-open flow.
What to send support if this is still unresolved
- macOS version
- Installer filename
- Exact warning text or screenshot
Contact support when the steps above do not resolve the issue.